Return Policy


Please contact us immediately at for return authorization if you would like to return your online purchase.

For regular priced merchandise, Clome & Co is happy to offer a full refund for all purchases. Merchandise must be unused with all original tags and packaging intact, accompanied with an original sales receipt.  We must receive returned merchandise within 14 days of delivery. For curb-side pick / Local Delivery orders, returns must be received within 14 days of delivery.  Clome & Co has the right to reject any returns that do not meet these specifications. 


Please send all returns to:

55 Sunnydene Cres

Toronto, Ontario


M4N 3J5

Customers are responsible for any shipping costs for returns.

Using a trackable shipping service or purchasing shipping insurance is advisable. Clome & Co. cannot guarantee that we will receive your returned item. Clome & Co. will not pay duties on any goods being returned, nor will you be refunded for any duties paid.


Final Sale:

All sale items are final sale.

All intimate and swimwear items are all final sale.

All jewelry is final sale.

All exchanges are final sale.



All refunds are in CAD dollars and will be applied directly back onto your original method of payment. Please allow for a few days for processing.

You will be refunded in full for the original amount paid in CAD dollars, however Clome & Co has no control over the current exchange rate at any given time, therefore can not control or change the exchange rate used at the time of purchase and/or refund.

All shipping costs are non-refundable.


Out of stock items:

During busy times, some items may not be available due to multiple orders being placed within a short time frame. Occasionally some items are unavailable due to variances in our large inventory. In the event that part of your order is unavailable, we will notify you and ship all available items.